Terms and Conditions
Pay Per Testimonial

Terms and Conditions for Pay Per Testimonial Services

Effective Date: January 2 2025

Welcome to SavClicks’ Pay Per Testimonial Service. By using our services, you agree to the following terms and conditions:

1. Description of Services

SavClicks (the “Contractor”) provides the following services to its clients (the “Client”):

1.1 SavClicks provides tools and guidance to help Clients collect organic, unbiased customer reviews in compliance with platform policies (e.g., Google, Yelp).

1.2 Conducting and acquiring high-quality, edited video testimonials from the Client’s customers.

1.3 Providing guidance to facilitate the testimonial and review acquisition process.

1.4 (Optional) Creation and maintenance of portfolio assets upon agreement.

2. Payment Terms

2.1 The Client agrees to pay:

• $25 per 4-5 star Google Review acquired (local currency).
• $150 per video testimonial acquired (local currency).

2.2 Payments will be automatically charged to the card on file upon successful acquisition of each review or testimonial. Invoices will be provided for records.

2.3 Additional work outside the scope of services will be billed at $100/h plus applicable taxes. The Contractor reserves the right to require a separate agreement for additional work.

2.4 All invoices are automatically paid upon receipt through Stripe. Unpaid invoices will incur a 3.5% monthly interest rate.

2.5 SavClicks will be donating $1 (CAD) per Google Review and $40 (CAD) per video testimonial to children in need during the holiday season.

2.6 The Client authorizes SavClicks to charge the payment method on file for services rendered. If a charge is disputed, the Client must notify SavClicks in writing within 7 days of the charge date to seek resolution.

2.7 Donation Clause: SavClicks allocates a portion of its annual revenue toward charitable donations, independently of any specific service transaction.

2.8 Refund Policy: Due to the nature of services rendered, payments are non-refundable once a testimonial or review is successfully acquired.

3. Duration and Termination

3.1 These terms and services are effective for an undetermined period and will remain in effect until canceled in writing by either party.

3.2 SavClicks may terminate services for the following reasons:

• Non-payment of fees.
• Lack of collaboration from the Client.

Lack of collaboration from the client can be failure to respond to any form of outreach for longer than 21 days, failure to provide a customer list after 5 cycles (5 strikes), engaging in behaviour that violates our agreement.

4. Client Responsibilities

4.1 The Client will provide a list of customers to contact for reviews and testimonials by the 14th and 28th of each month.

4.2 Failure to provide a customer list will result in the following:

• Two warnings (“strikes”).
• A $50 late submission fee on the 3rd strike and beyond.
• Possible termination of services.

A $50 administrative fee applies if the Client fails to provide customer lists after three strikes, as this impacts SavClicks’ operational efficiency.

4.3 If preferred, the Client can grant Savclicks CRM access.

4.4 The Client confirms that all customer contact information provided is accurate and authorized for use.

5. Confidentiality

5.1 Confidential Information includes, but is not limited to, business data, customer records, and operational processes. Both parties agree not to disclose or misuse Confidential Information.

5.2 Both parties agree to maintain confidentiality for a period of 5 years following termination of this agreement.

6. Liability

6.1 The Contractor is not liable for claims, damages, or losses arising from customer interactions, reviews, or testimonials.

6.2 SavClicks' total liability is limited to the amount paid for services rendered in the 12 months preceding the claim, except where prohibited by law. (Except in cases of gross negligence, fraud, or willful misconduct.)

7. Intellectual Property

7.1 Upon completion of services, video testimonials and reviews belong to the Client.

7.2 Portfolio assets, if applicable, remain the property of the Contractor.

8. Miscellaneous

8.1 Applicable Laws: This agreement is governed by the laws of Quebec, Canada. Any disputes will first be submitted to arbitration before resorting to litigation in the courts of Montreal.

8.2 Jurisdiction: Any disputes will be resolved in the courts of Montreal, Quebec, Canada.

8.3 No Joint Venture: This agreement does not create a partnership or joint venture.

8.4 Entire Agreement: These terms represent the full agreement between the parties and supersede prior agreements.

8.5 Amendments: Modifications to these terms must be agreed upon in writing by both parties.

8.6 Language: The parties confirm their desire for this document to be in English.

By engaging with SavClicks’ services, the Client agrees to adhere to these terms and conditions.